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If you are having difficulty with the "Remember My User Name & Password" feature, you may need to clear your browser's cache and/or modify some of your browser's settings.


If you are using Internet Explorer 4:
  • On the menu bar at the top of the browser window, click View, then Internet Options...
  • In the dialog box that appears, find the section that deals with Temporary Internet Files and click Settings...
  • In the dialog box that appears, where it says Check for newer versions of stored pages, make sure that the Every visit to the page radio button is clicked.
  • Click OK to return to the Internet Options... dialog box.
  • Click the Delete Files button to clear the browser's cache. In the dialog box that appears, click OK. This could take a few seconds if the cache is very full.
  • Click OK to close the Internet Options... dialog box.
  • Close the browser and reopen it before visiting EntrustCapital.Com again.

If you are using Internet Explorer 5:
  • On the menu bar at the top of the browser window, click Tools, then Internet Options...
  • In the dialog box that appears, find the section that deals with Temporary Internet Files and click Settings...
  • In the dialog box that appears, where it says Check for newer versions of stored pages, make sure that the Every visit to the page radio button is clicked.
  • Click OK to return to the Internet Options... dialog box.
  • Click the Delete Files button to clear the browser's cache. In the dialog box that appears, click OK. This could take a few seconds if the cache is very full.
  • Click OK to close the Internet Options... dialog box.
  • Close the browser and reopen it before visiting EntrustCapital.Com again.

If you are using Netscape 4:
  • On the menu bar at the top of the browser window, click Edit, then Preferences...
  • In the dialog box that appears, click on the + next to the word Advanced to expand that section. Click on the word Cache within the section.
  • Click the Clear Memory Cache button. In the dialog box that appears, click OK.
  • Click the Clear Disk Cache button. In the dialog box that appears, click OK.
  • Where it says Document in cache is compared to document on network, make sure that the Every time radio button is clicked.
  • Click OK save your changes and exit the dialog box.
  • Close the browser and reopen it before visiting EntrustCapital.Com again.


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